Reconshield Support & Maintenance
Reliable support for websites, mobile apps, and design. Choose your plan and team resources with clear USD and RM pricing.
About Our Support
Reconshield provides flexible support and maintenance solutions for your digital platforms. Our team ensures your systems remain secure, updated, and fully functional. Monthly fees are shown in USD and RM, with hourly and daily breakdowns for easy planning.
Team Roles & Monthly Charges
Pricing for project team members with USD + RM, hourly, and daily breakdowns (12 hrs/month, 30-day month):
Mobile App System
| Role | Monthly / Hourly / Daily |
|---|---|
| Project Manager | USD 450 / RM 2,115 Hourly: USD 37.50 / RM 176.25 · Daily: USD 15 / RM 70.50 |
| Full Stack Developer | USD 400 / RM 1,880 Hourly: USD 33.33 / RM 156.65 · Daily: USD 13.33 / RM 62.65 |
| Front-End Developer | USD 400 / RM 1,880 Hourly: USD 33.33 / RM 156.65 · Daily: USD 13.33 / RM 62.65 |
| Back-End Developer (Senior) | USD 350 / RM 1,645 Hourly: USD 29.17 / RM 137.10 · Daily: USD 11.67 / RM 54.85 |
| Back-End Developer (Junior) | USD 350 / RM 1,645 Hourly: USD 29.17 / RM 137.10 · Daily: USD 11.67 / RM 54.85 |
Web Maintenance
| Role | Monthly / Hourly / Daily |
|---|---|
| Project Manager | USD 220 / RM 1,034 Hourly: USD 18.33 / RM 86.15 · Daily: USD 7.33 / RM 34.45 |
| Front-End Developer | USD 200 / RM 940 Hourly: USD 16.67 / RM 78.35 · Daily: USD 6.67 / RM 31.35 |
| Back-End Developer | USD 180 / RM 846 Hourly: USD 15 / RM 70.50 · Daily: USD 6 / RM 28.20 |
Graphics Design Team
| Role | Monthly / Hourly / Daily |
|---|---|
| Senior Designer | USD 350 / RM 1,645 Hourly: USD 29.17 / RM 137.10 · Daily: USD 11.67 / RM 54.85 |
| Junior Designer | USD 320 / RM 1,504 Hourly: USD 26.67 / RM 125.35 · Daily: USD 10.67 / RM 50.15 |
Basic Support Pricing
Basic Support is 40% less than Dedicated Support. Support is via email: support@reconshield.com. Feedback will be provided within 2 working days.
| Role / Service | Dedicated Support (USD / RM) | Basic Support (USD / RM) | Notes |
|---|---|---|---|
| Project Manager | USD 450 / RM 2,115 | USD 270 / RM 1,269 | Email-based support, response within 2 working days |
| Front-End Developer | USD 400 / RM 1,880 | USD 240 / RM 1,128 | Bug fixes or small updates via email requests |
| Back-End Developer | USD 380 / RM 1,786 | USD 228 / RM 1,071.6 | Support via email for server or database issues |
| Senior Designer | USD 350 / RM 1,645 | USD 210 / RM 987 | Email-based design updates only |
| Junior Designer | USD 320 / RM 1,504 | USD 192 / RM 902.4 | Email-based design support |
Notes
- All fees are monthly retainers. Hourly/daily breakdowns are for budgeting.
- Workload distribution is flexible — hours can be increased or decreased.
- Out-of-scope work billed separately at agreed hourly rate.
- Payment of fees is due on or before the 10th of every month.
Charges & Roles
- Dedicated Support – Full-time monitoring and immediate issue handling.- 24/7 monitoring, WhatsApp team, immediate issue resolution
- Basic Support – Email-based support with response within 2 working days. - (-40% from Dedicate Support)
Team Roles & Responsibilities
Below are the key roles in our team and their responsibilities.
| Role | Responsibilities / Services |
|---|---|
| Project Manager |
- Server Maintenance & Monitoring - 24/7 System Oversight - Task Coordination with Developers & Designers - Progress Reporting to Client - Issue Escalation & Resolution - WhatsApp Group Assigned Support |
| Front-End Developer |
- UI Implementation & Maintenance - Mobile & Web Front-End Updates - Bug Fixes and Minor Enhancements - Support for User Interface & Experience Issues - Coordination with Backend Developer & PM |
| Back-End Developer |
- Server & Database Maintenance - API Development & Updates - Bug Fixes and Performance Optimization - Security Updates & Patching - Coordination with Front-End Developer & PM |
| Senior Designer |
- Graphic Design for Marketing & App - Banner & Icon Creation - UI/UX Asset Support - Coordination with Front-End Developer & PM |
| Junior Designer |
- Assist Senior Designer - Minor Graphics Updates - Image Editing & Optimization - Support Design Deliverables |